SNAKEHEADS is dedicated to providing excellent training products. This is why SNAKEHEADS offers the following, one (1) year limited warranty on SNAKEHEADS equipment purchased on www.snakeheads.se or through an authorized SNAKEHEADS sales representative. SNAKEHEADS warranty plan applies to the holder of a valid proof of purchase of the following SNAKEHEADS packages: SNAKEHEADs Pro Pack, SNAKEHEADS Functional Pack and SNAKEHEADS Drag & Climb Pack.
-“we”, “our” and “us” refers to SNAKEHEADS AB, 559128-8526, a limited company under Swedish law.
-“you”, “your” and “yours” refers to initial purchaser of the Product/Products.
-“The Product”, “the Products” refers to the SNAKEHEADS functional training or fitness equipment that you purchased on www.snakeheads.se or through an authorized SNAKEHEADS sales representative that is covered by this limited warranty.
This limited warranty lasts for a duration of on (1) years from the original purchase date considered as the date the purchase is completed and delivered to the initial purchaser and user.
No implied warranty under any legislation may extend the warranty period according to this limited warranty plan. Note that some countries or states may forbid the exclusion of implied warranties in which case this provision might not apply to you.
We hereby warrant that we will, according to our own discretion, repair or replace any defective Product – without cost for you – if the Product doesn’t function due to manufacturing or material defects that are caused by normal use.
Only original Products that have not been changed, altered or modified in any way are covered by this warranty.
If the Product cannot be repaired or replaced, we will refund your purchase. This limited warranty only applies to the original purchaser of the Product(s) and does not apply to any defect or damage to the Product caused by the use of a third party.
Damages that aren’t covered by this limited warranty may sometimes be repaired at a fair and reasonable cost and be returned to you at your cost.
To use the limited warranty, send us an e-mail where you address your claim to warranty@snakeheads.se immediately when the fault, anomaly or damage occurs. In the e-mail, you must include your first and last name, the whole address, telephone number and describe the fault, when and how it happened. Support you claim by attaching a copy of your proof of purchase, the receipt and pictures that clearly show the problem.
When a customer service representative has verified your Product, you will receive a return authorization number (“RAN”) and instructions on how to proceed with the return. We will also determine if you are responsible for the costs for the return freight. When we’ve received the Product our Product experts will examine the Product and contact you within five (5) working days with the result of their examination. If your Product isn’t covered by this warranty it will, if possible, be sent back to you. If your SNAKEHEADS Product is cov oered by this warranty, SNAKEHEADS will return a repaired or new Product to you freef charge.
IMPORTANT. Any SNAKEHEADS Product sent to us without a RAN-number will if possible be returned to the sender at their cost.
This limited warranty is applicable within the states and territories of the countries of the European Union (EU)*, The United Kingdom (UK), United States of America (USA)** and Canada.
The warranty does not include Asia, Africa, Antarctica, Greenland, The Middle East, Central- and South America or Oceania (Australia, New Zeeland, New Guinea and the islands in the Pacific Ocean). *does not include Albania, Bulgaria, Georgia, Kosovo, Croatia, the Republic of North Macedonia, Moldavia, Montenegro, Romania, Serbia, Slovakia, Turkey, the Ukraine and Hungary. **does not include Alaska.
This limited warranty doesn’t apply to:
Any previous conditions that may have been in force before this limited warranty;
Damage or repairs due to normal use, including but not limited to dents, abrasions, cuts or other surface damage that may be incurred by use under normal conditions. This includes damage caused by improper installation, use, care or storage of the SNAKEHEADS Product;
Variations in color, markings or structure that can be expected to vary between Products and over time which is a natural process (sunlight, sweat, dirt and grease from your skin etc);
Damage caused by abuse, improper use, care or storage, use of violence, exceeding weight tolerance levels, entry or a foreign object into the SNAKEHEADS Product, application of a foreign or otherwise unsuitable object on the Product or a failure to follow the user manual/instructions;
Damage due to external or third party action – such as but not limited to – fire, theft, animals or insects;
Any damage caused by events that constitute force majeure (such as fires, natural disasters, rioting, armed conflict);
Damage caused by using the SNAKEHEADS Product in ways or under circumstances other than the intended uses according to the instruction manual, the quick starter or at www.snakeheads.se
Damage caused by using the Product after discovering any defect or abnormality in the SNAKEHEADS Product.
The limited warranty does not apply to variations that may occur due to normal use and wear (including, for example, exposure to sunlight, sweat, dirt and grease from your hands).
Other than the limited warranty set forth above, SNAKEHEADS expressly disclaims and excludes all warranties, expressed or implied, including, without limitation, the implied warranties of merchantability and fitness for a particular purpose, relating to the use or performance of the Product. Some legislations do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.
SNAKEHEADS shall not be liable for special, indirect, incidental or consequential damages resulting from the use or inability to use this Product, regardless of the legal theory on which the claim is based. Some legislations do not allow the exclusion or limitation of indirect, incidental or consequential damages, so the above exclusion or limitation may not apply to you.
This limited warranty gives you specific legal rights, and you may also have other rights which vary from legislation to legislation. This means that the limited warranty is distinct from any statutory rights under any mandatory consumer protection laws of your country or territory applicable to you. It is intended to grant you specific, and as the case may be, additional rights, within the limits of what is permissible under such law, and does not limit the rights you may have under applicable statutory Product warrantee provisions.
You may have other rights based on local laws during or after the warranty period. These rights are not excluded or limited by this limited warranty.
This limited warranty extends only to you and cannot be transferred or assigned. If any provision of this limited warranty is unlawful, void or unenforceable, that provision shall be deemed severable and shall not affect any remaining provisions.
This warranty plan is considered approved by you when you start using the product.